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Title
Text copied to clipboard!Medical Office Manager
Description
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We are looking for a highly organized and detail-oriented Medical Office Manager to oversee the daily administrative operations of our healthcare facility. The ideal candidate will have experience in managing medical office staff, coordinating patient services, and ensuring compliance with healthcare regulations. This role requires excellent communication skills, leadership abilities, and a strong understanding of medical office procedures.
As a Medical Office Manager, you will be responsible for supervising administrative staff, managing patient records, handling billing and insurance claims, and ensuring the smooth operation of the office. You will work closely with physicians, nurses, and other healthcare professionals to maintain a high standard of patient care and service. Your role will also involve implementing office policies, managing budgets, and ensuring that the facility complies with all relevant laws and regulations.
The successful candidate will be proficient in medical software systems, possess strong problem-solving skills, and be capable of multitasking in a fast-paced environment. You should be comfortable handling confidential information and have a thorough understanding of HIPAA regulations. A background in healthcare administration or a related field is preferred.
This is a full-time position that offers competitive compensation and benefits. If you are passionate about healthcare administration and have the skills and experience to lead a medical office team, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Supervise and coordinate daily administrative operations
- Manage patient scheduling and front desk activities
- Oversee billing, coding, and insurance claim processing
- Ensure compliance with healthcare regulations and HIPAA
- Maintain accurate patient records and documentation
- Develop and implement office policies and procedures
- Train and evaluate administrative staff
- Manage office budgets and supply inventory
- Coordinate communication between medical staff and patients
- Handle patient complaints and resolve issues promptly
Requirements
Text copied to clipboard!- Proven experience as a medical office manager or similar role
- Strong knowledge of medical terminology and office procedures
- Familiarity with electronic medical records (EMR) systems
- Excellent organizational and multitasking abilities
- Strong leadership and team management skills
- Understanding of billing, coding, and insurance processes
- Knowledge of HIPAA and healthcare compliance standards
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office and medical software
- Bachelor’s degree in healthcare administration or related field preferred
Potential interview questions
Text copied to clipboard!- How many years of experience do you have managing a medical office?
- Are you familiar with HIPAA regulations and how do you ensure compliance?
- What medical software systems have you used in previous roles?
- Can you describe your experience with billing and insurance claims?
- How do you handle conflicts between staff or with patients?
- What strategies do you use to improve office efficiency?
- Have you ever implemented a new office policy or procedure? Describe it.
- How do you ensure accurate patient record keeping?
- What is your approach to training and evaluating administrative staff?
- Are you comfortable managing budgets and office supplies?
